In the developing landscape of managed services, Cisco providers are increasingly trying to expand their offers by integrating the ability to integrate security operations (SOC) into their existing network operating center services (Night). This convergence is powered by the need for unified access to network and security operations, the use of common tools and platforms to increase efficiency and service.
Understanding convergence Night/soc
Night and soc convergence begins with integrating tools, telemetry resources and IT (ITS) service platforms. Operations Night and SOC can set up shared data sources through API and protocols that facilitate service management capabilities. This integration is particularly evident in the level 1 (L1) support phase, where common tools are used to sort, capture and analyze events. As boxes develop, they may require expertise of Eith Night Specialists or SOC level 2 (L2) or level 3 (L3).
Before dealing with the transition or merger of services, it is necessary to evaluate your existing abilities of the night. Identify strengths and areas to improve your current service offer. This assessment will help you determine the resources and expertise needed to integrate Night and SOC services.
Using Cisco and Splunk for Convergeration
Cisco and Splunk offer robust solutions to support this convergence. Cisco (XDR), a widespread detection and response, provides an easy -to -use platform with built -in detection, integration, workflows and events for incidents. Splunk’s Enterprise Security (EC) and safety orchestrations, automation and reactions (SOAR) increase detection across data sources, flexible offering investigations and own books to respond to the incident. Together, these tools provide the best detection, investigation and capacity of the reaction in their class, which allows providers of managed services (MSP) to provide excellent services.
The way to the united platform
The path to the united Night/SOC platform is not linear. Providers can start with Cisco XDR for less developed SOC operations and expand to ES and climb for deeper investigation. This approach allows scalabibility and adaptability to satisfy the specific needs of each customer. The AI capacity in Cisco XDR and Splunk increases the efficacy of SOC analysts, providing better results and enabling the “SOC future” – a durable and cooperating approach to cyber security.
Overcoming challenges
A successful SOC requires a team of qualified security analysts who can effectively monitor, detect and respond to security incidents. Invest in training and certification programs to create your team with the necessary skills and knowledge of SOC operations.
SOC operators face challenges such as finding qualified staff, integrating tools and reducing manual work. The aim is to create a platform that XDR, SIEM and SOAR skills with intelligence, automation, AI and identity capacitors. The aim of this unified platform is to improve the efficiency of SOC analysts and provide an understanding of a security solution that is expanding from organizations that are just starting their path to SOC to sophisticated services of the nation state.
Extension of portfolio managed services by convergence of the Night/SOC service is a strategic step that can control growth and increase your value as a partner of Cisco provider. Using the top technology and expertise of Cisco, you can provide robust security solutions that develop the needs of your customers. Accept the opportunity to become a leader in the market managed and seize your customers with confidence to pass the complexes of today’s digital landscape.
If you want to read about it Access, Please register for the upcoming sessionVoice engineer managed services. Visit the Cisco Partner Managed Services SalesConnect, where you will find recordings of previous MS VOE sessions.
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